Regulatory information
Documents
Agreements, internal documents and information about the company that we disclose as required by law. The documents are published in Ukrainian.
NSSMC license No. 112 of 17 February 2017 for brokerage and dealer activities
For clients
Agreements
Public parts of the agreements that a client accedes to when opening an account.
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view and edition history
General Agreement on the Provision of Investment Services
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view and edition history
Securities Account Agreement
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view and edition history
Service tariffs
The current edition of each agreement and of the tariffs opens on a separate page, together with all earlier editions and their periods of validity.
The client’s right to information
Information disclosure
In accordance with Article 7 of the Law of Ukraine “On Financial Services and Financial Companies”.
| Name | Limited Liability Company “BTC Broker”, EDRPOU code 37686943 |
|---|---|
| Location and contacts |
8 Illinska St, Kyiv 04070, Ukraine +38 094 710 26 06, [email protected] |
| Address for complaints | 8 Illinska St, Kyiv 04070, Ukraine; [email protected] |
| Separate subdivisions | None |
| Management bodies | Chief Executive Officer: Yevhen Volodymyrovych Korenkov |
| Financial indicators | Financial statements and auditor’s report |
| Members and ultimate beneficial owners |
Members (authorized capital UAH 7,500,000.00):
Ultimate beneficial owners (controllers):
According to the Unified State Register as of 1 November 2026. To verify, see the Unified State Register (Ministry of Justice of Ukraine), EDRPOU code 37686943. |
| State registration | 19 April 2011, Unified State Register record number 1 073 102 0000 020 645 |
| Right to provide services | NSSMC (National Securities and Stock Market Commission) licenses for brokerage, dealer, sub-brokerage and depository activities: list of licenses. Entered in the register of financial institutions: registration No. 1863 of 22 November 2011 |
| Bankruptcy, rehabilitation, liquidation | There are no bankruptcy proceedings, rehabilitation or liquidation procedures; there is no decision on liquidation or termination |
| Services and terms of provision | Investment services, depository services; the full list is in the information under Article 7 (PDF, in Ukrainian) |
| Tariffs | Service tariffs |
| Consumer protection | Consumer rights are protected in accordance with consumer protection legislation. Complaints are considered out of court in accordance with the Law of Ukraine “On Citizens’ Appeals”. There are no guarantee funds or compensation schemes. |
| Regulator |
National Securities and Stock Market Commission 8 Kniaziv Ostrozkykh St, office 30, Kyiv 01010, Ukraine nssmc.gov.ua, [email protected]; citizens’ appeals: [email protected] Hotline: +38 (044) 280-28-26 (Mon–Fri 10:00–16:00, break 13:00–14:00) |
This information is also available as a PDF (in Ukrainian) .
Protection of client rights
Complaints and appeals
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How to file a complaint
Send your complaint to [email protected] or by post to: 8 Illinska St, Kyiv 04070, Ukraine.
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Being prepared for publication
Regulations on the procedure for considering complaints and other appeals from clients, potential clients and professional stock market participants
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Appeals to the regulator
NSSMC: [email protected], hotline +38 (044) 280-28-26.
Internal documents
Rules and regulations
- Rules for providing commission agent services under the General Agreement on the Provision of Investment Services Being prepared for publication
- Rules for providing services to a commission agent as part of brokerage services Being prepared for publication
- Regulations (policy) on conflicts of interest and personal transactions of BTC Broker LLC Being prepared for publication
- Regulations (policy) on remuneration of BTC Broker LLC Being prepared for publication
- Internal regulations of the depository institution view download
- Annexes to the internal regulations of the depository institution download
- Personal data processing notice view download